FNB Scoops Eight Titles At Global Finance Best Digital Banks 2025 Awards
FNB CEO Harry Kellan
First National Bank (FNB) has reaffirmed its status as a leader in digital banking after collecting eight prestigious awards at the 2025 Global Finance Best Digital Banks Awards, one of the most respected accolades in global financial services.
The awards, now in their 26th year, recognise institutions driving innovation, security, and customer-focused digital transformation. FNB stood out across both national and continental categories, securing three major wins at an Africa level.
FNB’s awards include:
- Best Consumer Digital Bank in South Africa
- Best UX Design in South Africa
- Best Mobile Banking App in South Africa
- Best Information Security & Fraud Management in South Africa
- Best in Transformation in South Africa
- Best UX Design in Africa
- Best Information Security & Fraud Management in Africa
- Best in Transformation in Africa
“Shaping the future of banking”
FNB CEO Harry Kellan welcomed the recognition, praising the teams behind the bank’s digital platforms.
“We are honoured to be recognised by Global Finance for our digital leadership. These awards are the result of our relentless focus on innovation, customer experience, and security, as well as our teams working tirelessly to ensure that our digital platforms are always available, and that human interaction remains a vital part of our service. With more than 7 million digitally active customers, we’re proud to be shaping the future of banking in Africa.”
Driving inclusion through digital
FNB’s success reflects a long-standing commitment to combining technology with customer-centric design. From its award-winning mobile app to cutting-edge fraud management systems, the bank continues to lead the way in creating secure, intuitive, and inclusive financial services.
“Over the years, we’ve worked hard to make life easier for customers in all our markets. We meet our customers where they are in their financial journey, and digital channels can help drive inclusivity. At the same time, we retain the human touch, whether in physical engagements or user interfaces that are both intuitive and accessible. Our focus will always be on delivering great experiences,” Kellan added.
Innovation as a cornerstone
FNB has consistently invested in emerging technologies such as artificial intelligence, automation, and customer-first design to ensure its services adapt to evolving needs. The bank’s approach has not only boosted convenience but also strengthened trust and security—critical factors in Africa’s fast-growing digital economy.
As digital banking continues to evolve, FNB’s latest recognition positions it as a benchmark for excellence, setting standards for safety, transformation, and customer engagement across the continent.
Looking ahead, Kellan said the bank remains focused on revolutionising customer engagement, enhancing security, and building trust as it continues to deliver on its promise of “help” and maximum value to customers’ lives.
